Frequently Asked Questions (FAQ)
1. What does the $100 deposit do?
The $100 deposit reserves your place on my quilt calendar and is applied toward the total cost of your quilt. After your deposit is placed, you’ll receive a Quilt Details Form to complete. Once that form is submitted, I’ll follow up with clear instructions for shipping or local drop-off.
Final payment is due once your quilt is completed and photo proof is sent, before shipping.
2. How does your process work?
1. Reserve your spot. Place the $100 deposit to secure your place on the schedule.
2. Complete the Quilt Details Form. After your deposit, you’ll receive a short form to share details about your quilt and materials.
3. Send your items. Once the form is submitted, I’ll send instructions for shipping or local drop-off. Please send items clean and uncut.
4. Layout review. After your items arrive, I design the layout and send a photo for your approval. *Design work does not begin until both the completed form and all materials are received.*
5. Finish and invoice. I complete the quilt, send final photo proof, and issue the remaining balance invoice.
6. Delivery. Once payment is received, your quilt ships insured with tracking.
3. How many shirts do I need?
Every quilt size has a recommended shirt count based on my method of constructing the quilt. Because I cut around graphics and logos instead of filling space with blank fabric, I usually need more shirts than standard t-shirt quilts. You’ll find recommended shirt counts on the Sizing & Pricing page. If you’re unsure, send extra items!! Extras give me options to balance the layout and tell your story well.
Please group your shirts by must-haves, nice-to-haves and extras. This will help me prioritize when designing the layout! If you need help deciding, ask this: Which pieces would be missed the most if they were not included?
4. Why do you need more shirts than some other makers?
Many quilt makers use fixed square sizes and filler fabric to complete a quilt. I design around the graphics and logos themselves, keeping those meaningful details visible. Because of this approach, extra shirts allow me to create balance and movement without relying on filler fabric.
5. What kinds of clothing can you use?
I can work with:
- T-shirts
- Jerseys and athletic shirts
- Sweatshirts and hoodies
- Button-down shirts
- Pajamas
- Pants, jeans, shorts
- Towels, pillowcases, sheets
- Robes and other non-woven fabrics
- Scarves
If you have something unusual, message me with a photo first so I can confirm it will work.
6. Do you accept shirts with stains or holes?
Yes. I can often use shirts with minor stains or small holes, especially if the graphic area is intact. If a shirt isn’t suitable, I’ll let you know after I receive your shipment and we’ll choose the best alternative together.
7. Should I cut anything out of my shirts before sending them?
No. Please send shirts clean and uncut. Cutting designs out can distort the fabric and make it harder to stabilize. I handle all the preparation on my end so each quilt comes together evenly and holds up over time.
8. What if I don’t have enough shirts for the size I want?
If you don’t have enough items for the size you want, you’re welcome to send what you have. In some cases, I can use coordinating fabric to fill remaining space while keeping the focus on your meaningful pieces. If you’re unsure about size or shirt count before ordering, just message me and I’ll help you decide.
9. How long does it take?
Turnaround time typically begins when your shirts are received, not when the deposit is paid. Current turnaround time is usually 6 to 8 weeks once shirts arrive. If you have a deadline, message me before ordering so I can tell you what is realistic.
10. Can I request a specific layout?
I use my own creative process to design and balance each quilt, but your input matters. On your preference form, you can note any especially important items or groupings. I’ll also send a layout photo for approval before sewing so you can request adjustments if needed.
11. What happens to shirts that aren’t used?
Unused shirts will be returned to you upon request. Just let me know on your preference form or in your shipping note if you want them back.
12. How do payments work?
$100 deposit at checkout to reserve your spot. You pay the remaining balance after your quilt is finished and photo confirmation is sent, then it will be shipped to you. All payments stay on Shopify, so you and I both stay protected under the platform's policies.
13. Can I change my order after I place the deposit?
Yes. If you want to change the quilt size or update your timeline after placing a deposit, just message me. Changes are usually easy if they happen before your shirts are received.
14. Do you ship internationally?
Right now, I ship finished quilts with tracking and insurance within the United States. If you need international shipping, message me and we can discuss options and pricing.
15. How do I care for my quilt?
Quilts can be washed on a gentle cold cycle and tumble dried low, or laid flat to dry. Avoid high heat to protect the graphics over time. Treat it like a meaningful piece of your life, not just a blanket.
Want to Ask More?
If you have a question that doesn’t appear here, you can contact me anytime using the message button. I’m happy to help you choose a size, understand what to send, or figure out what works best for your quilt.